Hotel Mi Bencoolen

Location is great because you have food options and public transport at your doorstep. Bencoolen MRT station is across the street (and just 50 metres down the street for the opposite direction). Same for bus stops. Food Dynasty (a small food center) is also just down the road, in addition to two 7-11s. Staff are very kind and helpful — Yash at the front desk helped us with a map of the local area and instructions on how to get around. David Yeo insisted on helping with our luggage, always went the extra mile. On checkout day, the wifi stopped working so they immediately sent someone up to our room to fix it. Since our flight was at night, they also offered to keep our luggage and later provided a complimentary room for 45min to shower and change before we headed to the airport. This last offer was unexpected and thoughtful (because Singapore can make you a bit sticky when you walk outdoors as much as we did), I wish all hotels did this. Buffet breakfast at the adjacent King's Cafe was good, the staff there were also kind and generally awesome.

The location was amazing and in the centre of everything, it's walking distance to Bugis as well as other attractions. The metro is less than 3min walk away from the hotel and there's a taxi pick up right outside the hotel so you really are in the centre of everything. There's a few late night food places open in the general area too. The hotel was clean with drinking tap water in your room. There's aircon (very important for Singapore!!!) and a nice pool area. The best part for me was that my flight was at 2am and so I was able to store my luggage at the hotel and they offered me a 45min room to shower and freshen up before my flight! Super good customer service, I didn't know about this when I booked it and it was a godsend as walking around Singapore just automatically makes you sweat!

50M from MRT station, quiet area, front desk staff very helpful, good value compared to alot of hotels in Singapore

The stay at Hotel Mi was very good. We booked two rooms for 2 nights to spend 3 more days in Singapore at the end of our vacation. The rooms were just right for the short time we spent in Singapore as a family. On the last day, we were able to leave our suitcases and backpacks at the hotel so we could spend another half day looking around the city. The hotel also provided us with a room where we could shower after checkout before heading to the airport. Thanks for the nice time and the organization to the hotel team and Firdans who provided us with a room for showering on the last day.

It is located in the city center, with easy access to public transport (Very close to Bencoolen MRT Station) and other means of transport, which makes it very easy to go to different parts of the city. All the tourist attractions are near the hotel. The rooms are clean and well-lit. Breakfast is delicious, unlimited and addresses needs of Western as well as Asian visitors. The staff is very friendly and the service was really good. Thumbs up to Hotel MI on all these fronts. Laundrette, Swimming Pool, Gym facilities available